Remnants of Hanna could leave some Bay Staters in the dark

[2:18] ..." to that information. Again to the media or through the web site. National grid. "...

[2:42] ..." because we're actually monitoring. And bringing equipment in staging -- in the Albany area for possible let dispatched to New England. And again it depends on the the severity of the storm and again it"...

[3:21] ..." ask you if for instance armed you know we're talking about. The southeastern Massachusetts after apparently being one of the areas that that will be hit. Are you prepositioning any cruised down there in advance of this -- is everybody up in Albany waiting."...

[4:43] ..." We do on a regular basis carry on maintenance programs for clearing tree limbs that type of thing. Two pictures that you know these these. The power line answers clears it possibly can be obviously --"...

[6:10] ..." two hurricane that came up through Narragansett they over Rhode Island into southeastern. Massachusetts. And across the Boston area so this is a a storm that that that we we've studied at least on paper. It's"...

[0:00]" What preparations -- We've been monitoring that detract. -- for about the past three days and during that period we -- a number of conference calls that both the company level and as a division low -- were covering a number of issues. First of all bank interest -- we have equipment in place as well people in place ready to handle any potential outages part of this tracking the storm. Do it that part of service territory. Would be most adversely affected but -- guessing game to where these people and equipment is going to be deployed but do not going to continue to monitor -- track of the storm and advocates -- have a clear understanding we're we need to to put our people that's process it's going to begin on Saturday it will go it's true through Saturday. Night into Sunday when the storm is expected to it. We also have additional crews that are on. Call this has trouble Selig and the gas systems. We're going to be monitoring both very very closely we've increased staffing in our call center. -- customers are calling concerns reports it is while looking for information about outages we'll have more people. At the call center to be able to take that did take those calls but we're also proactively. Reaching out to our customer service that. Two to our customers who have special needs. Particularly critical care customers. Let them know this storm is coming that there is the potential for outages. These are people who might need electricity for for critical care equipment respirators whatever. It may be to let them know that that there is -- storm on the land that they need to prepare reports. We also register restoration levels we can look into our records and know which customers are critical care and and make a concerted. An effort to get them restored. As quickly as possible. We've also been in direct communication. And coordinating efforts with state and local emergency management organizations. To make sure that -- want to communications that are open. Well we. Put -- news releases to to the media to. Alert customers as to what they can do to prepare for possible outages that information has also posted to to a web sites and customers have access to that information. Again to the media or through the web site. National grid. "

[2:41]" Difficult to say because we're actually monitoring. And bringing equipment in staging -- in the Albany area for possible let dispatched to New England. And again it depends on the the severity of the storm and again it to decision's going to be made tomorrow -- eight. Storm of any -- we. Hundreds. -- now. Available to us throughout went on to work on both lines -- And downed trees downed wires those kinds of things the actual number we probably won't know until we have a full assessment stormed the damage and and we're we need to put people at and at what time."

[3:21]" Let me ask you if for instance armed you know we're talking about. The southeastern Massachusetts after apparently being one of the areas that that will be hit. Are you prepositioning any cruised down there in advance of this -- is everybody up in Albany waiting."

[4:24]" We would not advise customers to work in proximity to power alliance. We we have a program -- what dangers where we advise customers not to work. He closed -- intense heat from parliament that would include. Individuals service lines that would go to their homes and it. -- businesses. We do on a regular basis carry on maintenance programs for clearing tree limbs that type of thing. Two pictures that you know these these. The power line answers clears it possibly can be obviously -- living in England got a lot of trees out there. And as you mentioned is going to be a lot of lot of wind a lot of rain -- on the ground so anything is possible but we advise customers not to work and in proximity to those power."

[5:21]" Well what we try to get Percival also safety of the public disclose the safety of our of our own employees and to make sure that the environment and which they are working and living is the safest it can possibly be that yes it we have we were content to make sure that the date duration of these outages are. Ours is shortest possible. We don't know what's -- crystal ball can't figure out just exactly what the extent of the damage is going to be. But that's why we have. The planning. In place. As we have all the time and continued to. To fine tune our emergency planning. We just. Stormed drilled in July. That. Mirrored somewhat the path of the storm the scenario Wednesday. A class two hurricane that came up through Narragansett they over Rhode Island into southeastern. Massachusetts. And across the Boston area so this is a a storm that that that we we've studied at least on paper. It's it's for preparation process that we work on constantly. Whenever there's a storm. Or in this case senses of was one mayors say a storm drills so we're. Where I would take confident that there's not going to be any damages that can't say that but we can say that we are going to respond as quickly. And as safely as we possibly can."